Technology
Ever wondered, if you had a unified platform that brings together all the tools you need to streamline your dealership operations and keep up with the latest technological advancements? Not just that, but it also helps you close deals faster. That's precisely what Cerebro, Mahindra's innovative CRM platform, brings to the table. With customized apps and innovative technology, Cerebro is revolutionizing how dealerships at Mahindra operate, putting critical information at their fingertips.
Cerebro is a game-changer for our dealerships, providing them with a customized CRM platform that leverages the latest technological advancements to streamline processes and make them more efficient, user-friendly, and collaborative. This platform is a one-stop shop for our dealers, giving them quick access to critical information so that they can make informed decisions and close deals faster. We have successfully rolled out the platform across 439 dealerships pan-India, bringing together over 21,000 dealership users, 400 call centre agents, and 250 M&M users on a single platform with dashboards powered by cutting-edge CRM software.
And the best part? Dealers can unlock Cerebro's full potential through our brand-new application, SalesGenie Nxt, which is a custom app designed specifically to enhance the customer relationship management experience. It enables them to seamlessly manage processes like enquiry management, follow-up, test drives, quotation, booking, and more, all on a single platform. With its exceptional end-to-end presales capabilities, this app is designed to effortlessly capture leads, customer preferences, and data, improving the overall customer experience.
From dealerships to customers, we at Mahindra are constantly innovating to provide businesses and individuals with innovative solutions that empower them to #RiseWithTech. Our agile CRM platform, Cerebro, is one fine example of this commitment to technological advancements and innovative solutions.